Terms of Service
Effective September 23, 2026
These terms govern your use of MaltMemo, a personal Scotch tasting journal operated by Brett and Tanya Mowat (“we”, “us”) in Alberta, Canada. By creating an account or using the service, you agree to them.
1. Eligibility
MaltMemo is for adults. You must be of legal drinking age in your jurisdiction (18 in Alberta) and able to enter into a binding contract to use it. MaltMemo is a journaling tool — we do not sell, ship, or supply alcohol.
2. Your account
You are responsible for keeping your login credentials secure and for activity under your account. Provide accurate information and keep it current. Tell us promptly if you suspect unauthorized use.
3. Acceptable use
You agree not to:
- Use MaltMemo for any unlawful purpose or in violation of these terms.
- Upload content you do not have the right to use, or that infringes others’ rights.
- Upload other people’s personal information without their consent.
- Attempt to disrupt, scrape, reverse-engineer, or gain unauthorized access to the service.
- Misuse other users’ shared content, or disrupt a live tasting session or submit abusive content or other people’s personal information through one.
4. Your content
You own the tastings, notes, photos, and flights you create. You grant us a limited license to store, process, and display that content as needed to operate MaltMemo — including showing it to friends you accept, or to anyone with the link when you make a tasting public. You are responsible for what you upload and share.
5. Live tasting sessions
MaltMemo lets you host a live tasting session and invite others to rate the drams from their own devices. You may take part in a session as an attendee without an account; by submitting ratings you agree to these terms and to our Privacy Policy. Ratings and any display name you enter are shown to the host. If you host a session, you are responsible for how you run it and for the people you invite; MaltMemo is a journaling and rating tool and does not sell, supply, or serve alcohol.
6. AI features
Some optional features use artificial intelligence. The AI sommelier suggests bottles based on your palate, “Scan a label” reads a bottle photo to pre-fill the form, and the peat (ppm) lookup estimates a whisky’s peat level. These features are powered by a third-party AI provider (Anthropic) and may run web searches. Their output is machine-generated, may be inaccurate or incomplete, and is a suggestion only — always review and verify it before relying on it. See our Privacy Policy for what each feature sends.
7. Subscriptions and billing
- MaltMemo offers a free plan and two paid plans: MaltMemo Lifetime (a one-time purchase) and Malt Cloud (a subscription). Prices are shown in Canadian dollars (CAD).
- Malt Cloud is billed on a recurring basis (monthly or annually) through Stripe and renews automatically until you cancel. MaltMemo Lifetime is a single one-time payment with no recurring charge.
- Malt Cloud is an add-on to MaltMemo Lifetime, not a separate plan: you need Lifetime to subscribe to it. If you cancel Malt Cloud, the cloud features end but your Lifetime access — your journal, your drams, the full map — continues.
- You can cancel Malt Cloud anytime from the Billing page; your cloud features continue until the end of the current billing period.
- 30-day refund on MaltMemo Lifetime. If it isn’t for you, email us within 30 days of your purchase and we will refund it in full, no questions asked. Refunding ends your Lifetime access; your tasting notes stay in your account, and you can export them at any time.
- Malt Cloud subscription payments are not refundable for periods already served, but you can cancel anytime and you will not be charged again. Where the law gives you a stronger right to a refund, that right applies.
- We may change prices or plan features; we will give reasonable notice of changes that affect you, and changes will not apply to a period you have already paid for.
- MaltMemo for Business plans (Starter and Pro) are billed monthly in CAD through Stripe and include a 14-day free trial; if you don’t cancel before the trial ends, the plan continues and bills automatically until you cancel. See Section 8.
8. MaltMemo for Business
MaltMemo for Business is our offering for distilleries, venues, and other organizations that host tastings. If you create or join an organization, the following apply in addition to the rest of these terms:
- Organizations and roles. An organization has members with roles (owner, admin, member). Owners manage billing and can delete the organization; admins manage the team, branding, and events; members host tastings and view insights. Whoever creates an organization or sets up its billing represents that they are authorized to bind that organization to these terms.
- Your team. You’re responsible for the people you invite, for their use of the organization’s account, and for keeping your member list current. Removing a member ends their access to the organization.
- Free trial. A new organization gets a 14-day free trial with no payment method required. When the trial ends, the dashboard locks until a plan is chosen; your event history is not deleted, and you can export it. One free trial per organization.
- Billing. Business plans are subscriptions billed in CAD through Stripe, monthly or annually as you choose, and renew automatically until cancelled by an owner from the billing portal. Except where required by law, amounts already paid are non-refundable; cancelling stops future charges and access continues to the end of the paid period.
- Attendee data is anonymous. People who join a live tasting rate drams without an account; those ratings are pseudonymous (a device-generated identifier) and are aggregated. Organizations receive only anonymous, aggregated insights — never an attendee’s identity — unless an attendee later chooses to create their own MaltMemo account.
- Insights and content. The anonymous, aggregated insights and any recap images generated for your organization are yours to use, including in your own marketing. You are responsible for how you use and publish them. MaltMemo branding on generated assets may not be removed except where your plan expressly includes white-labeling; if your plan changes so that it no longer does, co-branding resumes on assets generated after that.
- Branding you upload. You keep ownership of any logo or artwork you upload, and you grant us the limited right to display it on your dashboard, your recap images, and the join screen your attendees see. You confirm you have the right to use that artwork, and that it isn’t unlawful or misleading about who is hosting the tasting.
- Suspension. We may suspend or lock an organization’s dashboard for non-payment or misuse. Locking pauses access to insights; it does not delete your event history.
9. Service availability and changes
We may add, change, or remove features, and we may suspend or discontinue the service. We aim for reliability but do not guarantee uninterrupted or error-free operation.
10. Disclaimers
MaltMemo is provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. Tasting notes and scores — including any AI-generated recommendations — are personal opinions and suggestions, not professional or purchasing advice. Please enjoy whisky responsibly.
11. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for loss of data or profits. Our total liability for any claim relating to the service will not exceed the greater of the amount you paid us in the twelve months before the claim, or CAD $50.
12. Termination
You can delete your account at any time. We may suspend or terminate your access if you breach these terms or use the service in a way that could harm MaltMemo or others. Sections that by their nature should survive termination (such as content licenses already granted, disclaimers, and limitations of liability) will survive.
13. Governing law
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located in Alberta, except where local consumer-protection law gives you the right to bring a claim elsewhere.
14. Changes to these terms
We may update these terms from time to time. We will update the effective date above and, for material changes, notify you in the app or by email. Continuing to use MaltMemo after changes take effect means you accept them.
15. Contact
Brett and Tanya Mowat
Alberta, Canada
privacy@maltmemo.ca